Store Policy
Customer Care
We want you to have a good experience with our tea.
We are dedicated to ensuring that every step of your journey, from browsing our selection to enjoying your first and last sip, is exceptional. Your feedback is invaluable to us, especially if any of our teas fall short of your expectations.
We appreciate your input and look forward to serving you better!
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Customer support For inquiries, email elloboteaservices@gmail.com
We aim to respond within 24–48 hours.
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Privacy & Safety
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We value your privacy and are committed to safeguarding your personal information.
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Information We Collect: Name, email, billing/shipping address, and payment details.
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How We Use It: To process your order, improve customer experience, and communicate with you about your purchase.
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Data Security: All transactions are encrypted using SSL technology.
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Third-Party Sharing: We do not sell or rent your data. We only share necessary information with payment processors and shipping carriers.
For questions, contact us at elloboteaservices@gmail.com
Terms & Conditions
By purchasing from El Lobo Tea Health, you agree to these terms:
A. Herbal teas and blends are not intended to diagnose, treat, or cure any disease.
B. Always consult a healthcare professional before consuming herbal products if pregnant, nursing, or under medical care.
C. We reserve the right to update these terms at any time.
Subscription & Cancellation Policy
Subscription plans renew automatically based on your selected frequency.
A. You may pause or cancel anytime through customer support.
B. Cancellations must be made 48 hours before the next billing cycle to avoid charges.
Payment Methods
We accept Visa, MasterCard, American Express
All transactions are processed securely, and we do not store your payment details.
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