Shipping & Returns

Get FREE SHIPPING On Any Order Over $49!
How is my tea shipped? For U.S. domestic orders: All orders to be shipped in the U.S. are processed within 2 business days* and are ready for the next scheduled pickup by the United States Postal Service.
Shipping CostFor orders under $49 shipping costs is $5.95 which includes 5 additional tea bags of choice.For orders over $49 shipping is FREEShipping rates and rules apply to an APO or a US territory.
If you place an order on Friday, your order may not be shipped until Tuesday due to USPS pick-up days.
How long will it take to receive my tea? For orders shipped within the US, to US Territories, or to APOs, you should receive your tea within 3-5 business days from the date the order was shipped. *Arrival times may vary during the holidays.
Do you ship outside of the U.S.? All orders need to be emailed to our El Lobo Tea support to determine shipping fees.

Return & Refund Policy We always try to provide the highest quality products, but if there is a defect in any product from El Lobo Tea Health we will happily replace it or refund your money.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. Due to the nature of tea products, we cannot accept returns on opened packages for health and safety reasons.
Refunds or replacements are processed for unopened products returned within 14 days of delivery.